Frequently Asked Questions
Everything you need to know about restoring your favorite classics.
Do you offer international shipping?
Yes, we ship our retro gaming parts and consoles worldwide. Shipping rates and delivery times are calculated at checkout based on your location and selected carrier.
What is your return policy on electronic components?
We offer a 30-day return window for most items. However, please note that electronic components that have been soldered or modified cannot be returned due to the delicate nature of DIY repairs.
Are your replacement shells and buttons OEM or aftermarket?
Unless explicitly labeled as 'Original OEM,' our shells and buttons are high-quality aftermarket reproductions designed to meet or exceed the original manufacturer's specifications.
How can I track my order?
Once your order has been processed and shipped, you will receive an automated email containing your tracking number and a link to the carrier's website.
Do you provide technical support for installations?
While we provide basic documentation and links to community guides, we recommend having a basic understanding of soldering and electronics before attempting complex mods. You can always reach out to our team for general troubleshooting.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout experience.